PRIVACY POLICY
Coniex – Produtos Quimicos e Maquinas S.A. (hereinafter, Coniex), headquartered at Via Central de Milheirós, 638 4475-380 Milheirós and NIPC 502067411 is a company dedicated to research, manufacture, purchase, sale, representation, and marketing, as well as the import and export of machinery and accessories, namely for glass-energy, chemicals for centrifugal casting and surface treatment, being the owner of the domain www.coniex.pt, where its WEBSITE is hosted.
Coniex is committed to protecting the privacy and personal data of its customers, so it has developed and adopted this policy and the practices described herein. This privacy policy explains how your personal data is collected and processed so we advise you to read it to know the conditions under which your personal data is collected and used.
1. WHAT THIS POLICY IS ABOUT?
1.1. This Privacy Policy explains how we collect and process personal data that is necessary for the provision of services and products that are available through our company.
1.2. Examples of these services are advice, commercial visits, preparation of proposals, supplies of products and equipment and maintenance services.
1.3. The aim is that these services and products are provided in a timely and hassle-free manner, describing the practices adopted for this purpose.
2. WHAT IS PERSONAL DATA?
2.1. Personal data is all information relating to a person that identifies that person, or makes him identifiable, regardless of the nature and support of the information and including the person’s sound and image.
2.2. Examples of personal data we collect: name, phone, email.
2.3. By identifiable we mean a person who can be identified, directly or indirectly, by reference to an identification number or other specific elements of his physical, physiological, psychic, economic, cultural or social identity.
3. HOW WE WILL USE YOUR PERSONAL DATA?
3.1. Coniex will use the personal data you provide to us for the following purposes:
(a) To analyse and respond to your messages, customer support and enquiries;
(b) To analyse and follow up on your application process to work with Coniex;
(c) So that we can send you newsletters or other publications that you have requested from us and/or that may be of interest to you;
(d) For the operations and management of our WEBSITE;
(e) To keep a record of your contact details;
(f) For business purposes, such as data analysis, audits, submission of proposals;
(g) For the adaptation, improvement and modification of services, in particular by identifying usage trends, or, to determine the effectiveness of promotional campaigns;
(h) For the expansion of Coniex’ s business activities.
3.2. These personal data processing operations are an essential tool for your satisfaction and for Coniex’ s activity and are carried out in accordance with the applicable legislation and in accordance with the best practices.
3.3. Your personal data will not be used for other purposes that are previously identified or that have no relation to those purposes for which they were initially collected.
4. WHAT ARE THE GROUNDS FOR TREATMENT OF THE PERSONAL DATA WE COLLECT?
4.1. The personal data that Coniex processes has specific grounds depending on the purposes for which they are intended.
4.2 In the following table you can see which grounds depending on the purposes identified above:
| FINALIDADE | GROUNDS |
| To analyse and respond to your messages, customer support and enquiries; | Consent for that specific purpose; Legitimate interests pursued by Coniex; |
| To analyse and follow up on your application process to work with Coniex; | Consent for that specific purpose; |
| So that we can send you newsletters or other publications that you have requested from us and/or that may be of interest to you; | Legitimate interests pursued by Coniex; |
| For the operations and management of the WEBSITE; | Consent for that specific purpose; Legitimate interests pursued by Coniex; |
| To keep a record of your contact details; | Consent for that specific purpose; |
| For business purposes, such as data analysis, audits, submission of proposals; | Consent for that specific purpose; Legitimate interests pursued by Coniex; |
| For the adaptation, improvement and modification of services, in particular by identifying usage trends, or, to determine the effectiveness of promotional campaigns; | Consent for that specific purpose; Legitimate interests pursued by Coniex; |
| For the expansion of Coniex’ s business activities. | Legitimate interests pursued by Coniex. |
5. WHAT PERSONAL DATA DO WE COLLECT?
5.1. The personal data that Coniex collects and processes are only those necessary and appropriate to the purposes indicated above.
5.2. Coniex will collect and process the following personal data:
| PURPOSE | DATA |
| To analyse and respond to your messages, customer support and enquiries | Name; Email; Subject; Information provided by the customer. |
| To analyse and follow up on your application process to work with Coniex; | Name; Contacts: E-mail, Telephone; Age; Marital status; Curriculum Vitae; Data that may not be in the CV, such as: Conceptual and Human Skills, Extra-Professional Activities. |
| So that we can send you newsletters or other publications that you have requested from us and/or that may be of interest to you; | Name; Email; |
| For the operations and management of the WEBSITE; | Cookies; Analytics Data. |
| To keep a record of your contact details; | Name; Company; Position; Email; Telephone; Information provided by the customer. |
| For business purposes, such as data analysis, audits, submission of proposals; | Name; Company; Position; Email; Telephone; Information provided by the customer. |
| For the adaptation, improvement and modification of services, in particular by identifying usage trends, or, to determine the effectiveness of promotional campaigns; | Cookies; Analytics Data. |
| For the expansion of Coniex’s commercial activities. | Customer sales flows; Information provided by the customer. |
6. HOW WE COLLECT YOUR PERSONAL DATA?
6.1. We will collect your personal data through the forms present on the WEBSITE, but also from the communication that it makes with your equipment and e-mail messages that you send us.
6.2. Your personal data is collected through your equipment as follows:
(a) Through your browser;
(b) Through cookies;
(c) By subscribing the newsletter;
(d) IP address;
(e) Through your User data;
(f) Through the data you send us by phone, SMS and email;
(g) Through pixel tags and other similar technologies
6.3. Coniex is committed to processing your data in accordance with the law and in a legitimate manner..
6.4. Coniex will not sell, rent or share your personal data with third parties, except in the cases clearly identified in this Privacy Policy (see Point 11 to understand how).
6.5. Coniex services are not directed at minors, and personal data of minors is not processed intentionally.
7. WHAT ARE COOKIES?
7.1. Cookies are small information files that help identify your browser and that can store information, for example, user settings and preferences.
7.2. Coniex will store cookies on your equipment to personalize and facilitate navigation as much as possible, but also for troubleshooting, statistics, quality assurance, and to monitor system security.
7.3. Except for cookies specifically necessary for the performance of the website, the storage of other cookies will always depend on the acceptance and consent of the User, and this consent may be withdrawn at any time through specific browser tools.
8. WHAT ARE PIXEL TAGS AND OTHER SIMILAR TECHNOLOGIES?
8.1. Pixel tags (also known as web beacons and clear GIFs) may be used in connection with some services to, for example, track the actions of users of the services (including email recipients), measure the success of our marketing campaigns, and compile statistics on the use of the Services and response rates.
9. HOW WE PROTECT YOUR PERSONAL DATA?
9.1. Your personal data is kept secure through the adoption of various security measures, of a technical nature (the data is kept on secure servers next to GO WEB – Produção de Páginas Internet, LDA (hereinafter “Accommodation”) with NIPC 505 099 730 and it is located at Rua da Alegria, 1930 Frações EH and JY 4200-024 Porto) and organizational (only employees and the processes that must access them according to the rules created for this purpose) that allow to protect personal data against its dissemination, loss, misuse, alteration, treatment or unauthorized access as well as against any other form of unlawful treatment.
9.2.To protect your personal data we only use data center providers that offer us adequate and documented security measures, namely guarantees that your personal data is stored on servers that are kept in controlled environments with limited access.
9.3. Likewise, when you browse the WEBSITE, we protect your data with encryption, such as Transport Layer Security (TLS, is a security protocol that protects telecommunications via internet) and your password is stored using a one-way hash, that is, it cannot be retrieved (or disclosed) by anyone, including Coniex, can only be reset.
9.4.Although we take the care and precautions that we deem appropriate to protect the personal data that you provide and collect to us, we must be aware that no security system is impenetrable.
10. HOW LONG DO WE KEEP YOUR PERSONAL DATA?
10.1. Your personal data will be kept for as long as necessary for the purposes for which they are intended, as listed in this Privacy Policy. Thus:
| PURPOSE | TIME |
| To analyze and respond to your messages, customer support and enquiries; | 3 Years |
| To analyse and follow up on your application process to work with Coniex; | 3 Years |
| So that we can send you newsletters or other publications that you have requested from us and/or that may be of interest to you; | 3 Years |
| For the operations and management of the WEBSITE; | 3 Years |
| To keep a record of your contact details; | 3 anos |
| For business purposes, such as data analysis, audits, submission of proposals; | 3 anos |
| For the adaptation, improvement and modification of services, in particular by identifying usage trends, or, to determine the effectiveness of promotional campaigns; | 3 Years |
| For the expansion of Coniex’ s business activities. | 3 Years |
10.2. If any specific or mandatory period results from the law, the period of retention of the data will be that. In all other cases, personal data will be kept for a maximum of the above periods, periods that Coniex understands as sufficient to fulfil the purposes.
10.3. At the end of the retention period, all personal data collected will be deleted. Personal data that continue to make sense to keep for the fulfilment of the purposes will be renewed with the authorization of the holder(s).
11. HOW YOU CAN EXERCISE YOUR RIGHTS:
11.1. Before we explain how you can exercise your rights, you should know what they are. Thus, the law gives you the right to ask us, as responsible for the treatment, (a) access to personal data concerning you, as well as your (b) rectification or (c) erasure, and (d) limitation of processing with respect to you, or the right to (e) object to processing, as well as the right to (f) data portability. You also have the right to lodge a complaint with a supervisory authority (Comissão Nacional de Proteção de Dados – www.cnpd.pt)
11.2. What each of these rights means:
(a) Access: right to obtain confirmation that the personal data concerning you are or are not being processed and, if that is the case, the right to access your personal data;
(b) Rectification: the right to obtain rectification of inaccurate personal data concerning you and to have your incomplete personal data completed;
(c) Erasure: the right to obtain erasure of your personal data when one of the reasons listed in the legislation applies;
(d) Limitation of treatment: the right to obtain the limitation of treatment if one of the situations listed in the legislation applies;
(e) Objection: the right to object at any time to the processing of personal data concerning you;
(f) Portability: the right to receive personal data concerning you in a structured, commonly used and machine-readable format.
11.3. You also have the right to lodge a complaint with a supervisory authority (Comissão Nacional de Proteção de Dados – www.cnpd.pt)
11.4. For exercising the above rights, you should contact Coniex through the following email coniex@coniex.pt.
11.5. If you ask us to delete some of your personal data or all of it, some of the requested services may not be provided to you, and Coniex will keep the personal data necessary to comply with its legal obligations.
12. WHEN WE COMMUNICATE DATA TO THIRD PARTIES?
12.1. Coniex may use third parties to provide certain services, in terms of maintenance, technical support, marketing, invoicing or payment management, and they may have access to some of the personal data, namely, the data necessary for the contractual purposes.
12.2. Coniex ensures that the entities that have access to the data are credible and offer high guarantees of protection, never being transmitted data beyond what is necessary to provide the contracted service, however, Coniex remains responsible for the personal data made available.
12.3. Coniex may also communicate your data to companies in its business group with which Coniex has commercial partnerships for the creation and offer of benefits, or even other partners outside its business group. However, we will only do this sharing with prior authorization on your part.
12.4. Coniex may also transmit data to third parties in the context of investigations, inquiries and judicial and/or administrative proceedings or of a similar nature, provided that this is duly ordered by court order to that effect.
13. THIRD PARTY WEBSITES
13.1. The WEBSITE may contain links to other websites which may collect and process your personal data, and this treatment is the sole responsibility of the owners of these websites, Coniex has no responsibility for its policies and/or practices.
13.2. Example of these third parties is Facebook, Google (Youtube) or Linkedin through the buttons that are present on the WEBSITE.
14. DATA TRANSFERS OUTSIDE THE EUROPEAN UNION
14.1. In the event that data transfers may occur to third countries other than those belonging to the European Union, Coniex will comply with the law, in particular with regard to the suitability of the country of destination with regard to the protection of personal data and the requirements that apply to these transfers, and personal data will not be transferred to jurisdictions that do not offer guarantees of security and protection.
15. THE MINORS
15.1. The WEBSITE is not directed to minors under 16 years of age, so we request that these minors do not provide us with personal data through the WEBSITE, application, social networks and social media or emails.
16. SENSITIVE PERSONAL DATA
16.1. Coniex appreciates that you do not send us and do not disclose to us any sensitive personal data, i.e. information that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information, health data or data relating to the sexual life of a natural person or sexual orientation.
16.2. This personal data will be immediately deleted.
17. CHANGES TO THE PRIVACY POLICY
17.1. Coniex reserves the right to readjust or change this Privacy Policy at any time, and these amendments being published.
18. OUR CONTACT DETAILS
18.1. If you have any questions or concerns regarding this Privacy Policy please contact us in writing via email coniex@coniex.pt.
19. LATEST VERSION
19.1. October 02, 2018. Maia, Portugal